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Pharma · Biotechnology · Biopharma · Life sciences

The equipment is half of it. Keeping it working is the other half.

Installation, calibration, preventive maintenance, breakdown repair, training and tailormade solutions — delivered by engineers trained and certified by the manufacturers whose equipment we sell.

Factory certifiedTrained by the manufacturers
Reduced downtimeThe standard we work to
DocumentedReports for compliance
01Service engineers

Trained and certified by the manufacturers.

All of our engineers have undergone comprehensive training and hold certification from leading manufacturers in the use and upkeep of a wide range of scientific instruments, which makes our service team genuinely skilled in their respective fields.

We keep reviewing our standards and procedures with one objective: less downtime for our customers.

PharmaBiotechnologyBiopharmaLife sciences
6Service categories
In-houseOwn engineers
TG & APCoverage
IQ / OQProtocols supplied

A cabinet that has drifted out of specification is more dangerous than no cabinet at all, because people trust it. Every unit we install goes onto a certification calendar.

02Service categories

Six things we do, whatever the brand.

Select a category to see what it covers.

Installations

We install and demonstrate every product we supply. Our engineers carry out the installation on site, then walk your team through operating the unit before they leave.

  • Skilled technicians and engineers for on-site installation
  • Comprehensive installation process with quality assurance
  • Demonstration to ensure proper understanding and optimal usage
  • Configuration and set-up assistance for your specific needs
  • Verification and testing of equipment functionality

At a glance

On siteInstallation carried out at your facility
Demo includedHandover before we leave

Service and AMC enquiries go to serviceinfo@nvakins.in. Quote the unit model and serial number where you can.

Calibration

Calibration and validation so equipment meets the required specifications and standards, with the documentation your auditor will ask for.

  • Calibration and validation for scales, pressure gauges, thermometers and more
  • Equipment brought to required specifications and standards
  • Detailed reports for record keeping and compliance
  • Expert assessment to identify potential equipment malfunctions

At a glance

DocumentedReports issued after every visit
ComplianceBuilt for regulated environments

Service and AMC enquiries go to serviceinfo@nvakins.in. Quote the unit model and serial number where you can.

Maintenance

Preventive maintenance on a schedule, so equipment keeps performing and problems are caught before they become breakdowns.

  • Customised preventive maintenance schedules
  • Regular inspections to identify issues before they escalate
  • Lubrication, cleaning and part replacement when required
  • Reduced downtime, longer equipment life, optimised performance

At a glance

ScheduledAnnual, half-yearly or quarterly
AMCContracts available

Service and AMC enquiries go to serviceinfo@nvakins.in. Quote the unit model and serial number where you can.

Breakdown repairs

When something fails, we diagnose it and get it running again as quickly as possible. Call rather than email if a unit is down.

  • Troubleshooting, diagnostics and fault identification
  • Quick response times to minimise downtime and production loss
  • Replacement of faulty parts and components
  • Quality assurance and testing before handover

At a glance

RapidResponse to minimise downtime
TestedVerified before we sign off

Service and AMC enquiries go to serviceinfo@nvakins.in. Quote the unit model and serial number where you can.

Training

Training so your team can operate and maintain the equipment properly, tailored to how you actually use it.

  • Customised to the specific needs of your team
  • Comprehensive understanding of equipment functionality
  • Safety procedures and guidelines covered
  • Best practices for optimal usage and maintenance
  • Ongoing support for questions after the session

At a glance

TailoredBuilt around your workflow
Follow-upSupport after the session

Service and AMC enquiries go to serviceinfo@nvakins.in. Quote the unit model and serial number where you can.

Tailormade solutions

Where a catalogue product does not fit, we work with you to build something that does — from hardware modification through to integration with what you already run.

  • Expert consultation to understand your requirements
  • Customised applications and software solutions
  • Hardware modifications and upgrades to meet specific requirements
  • Integration of third-party equipment with existing systems
  • Ongoing support to ensure optimal usage and performance

At a glance

ConsultedScoped with your team
IntegratedWorks with existing systems

Service and AMC enquiries go to serviceinfo@nvakins.in. Quote the unit model and serial number where you can.

03vH₂O₂ decontamination

Decontamination as a service, scheduled or on call.

From a single piece of equipment or a small chamber through to entire facilities, using the Cleamix Oy (Finland) system. Arranged as contamination response or as preventive control, in line with your environmental monitoring data, scheduled maintenance and shutdown periods.

  • Annual, half-yearly, quarterly and monthly plans
  • On-call decontamination for contamination incidents
  • Decontamination validation packages
  • Equipment packages for biosafety cabinets, isolators and containment equipment
  • 21 CFR compliant (optional) automated reports plus chemical indicator validation
6 logBioburden reduction
ZeroResidue after cycle
1–5000+ m³Volume range
21 CFRPart 11 reporting (optional)

Cabinets need gaseous decontamination before a filter change, before relocation, before certification, and after any major spill.

Before you need us

The cheapest service call is the one you never have to make.

Preventive maintenance contracts keep equipment inside specification and put your recertification dates on a calendar rather than in someone’s memory.

Photo: Vitaly Gariev / Unsplash
04Contracts

Annual maintenance contracts.

Predictable cost, scheduled visits, and someone who already knows your installation when something goes wrong.

Scheduled visits

Preventive maintenance at an agreed interval, so recertification never lapses quietly.

Priority response

Contract customers move to the front of the queue when a unit goes down.

Documentation

Calibration and validation reports issued after each visit, ready for audit.

Service & AMC enquiries

Send the unit model and serial number where possible — it lets us come prepared rather than diagnosing from scratch.

serviceinfo@nvakins.in
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